Contrato
Descrição
- The purpose of this role is to successfully deliver projects, end-to-end, within approved budget, timelines and to meet agreed levels of quality.
- To ensure alignment of projects to the business and IT strategies and objectives.
- To achieve the desired outcomes through project management best practice and to manage relationships (internal and external) with business and solution providers.
- Ensure project deliverables are aligned to the business requirements as defined with the approved business case.
- Identify and document risks and appropriate mitigation strategies and oversee the execution thereof.
- Identify and document project issues and execute approved corrective actions.
- Managing relationships with the project stakeholders and customers.
- Facilitate the process of Quality Assurance in each phase and stage of the project.
- Ensure provision is made for the development of technical support documentation prior to project handover.
- Ensure operational training for new solutions are completed.
- Act as a reference point for project queries and information and as an advocate for best practices in project management;
- Ensure internal customer satisfaction: Project satisfaction index.
- Stakeholder Satisfaction: Subjective business partner satisfaction rating from the business partners and other stakeholders to whom services are provided.
- Resource Utilisation: Maximise resource utilisation to PMO requirements (no less than 80% billable).
- Budget: Project delivery according to agreed budget variance.
Ensure delivery:
- On time delivery, Defect free delivery
- % Requirements traceability
- # Escalations related to the project
- On time reporting
Ensure compliance:
- % of compliance with PMO governance
- % PM process compliance
Ensure Quality:
- # of defects before going live
- # of non-compliance incidents w.r.t. project documentation repository
Ensure effective learning and knowledge management:
- # Training days attended
- # Certifications completed
- # Service improvement initiatives identified
Requisitos
- Angolan or resident.
- University degree in Management, IT or Engineering;
- Recognised project management qualification (Prince2 or PMI) is an advantage
- Knowledge of Banking & Financial Services business
- Project Management
- MS Office Suite
- MS Project
- Change Control
- Configuration Management
- Quality Assurance
- Stakeholder Management
- Systems Design and Programming (exposure)
- English (fluent)
- Solid experience in working in a multi-discipline team fostering collaboration and team work
- Demonstrated capability for problem solving, decision making, sound judgment, assertiveness;
- Professional experience from 1 to 3 years in an IT environment or similar functions is an advantage.
- Understanding of project delivery and acceptance processes within a fast-paced business environment;
- Proven experience in providing service to internal stakeholders to achieve successful project outcomes;
- Excellent oral and written communication skills as well as excellent presentation skills with ability to conduct workshops comfortably to large groups;
- Strong relationship building and interpersonal skills;
- Results orientated
- Good written and oral communication skills
- Strong facilitation, negotiation and conflict resolution skills
- Strong analytical and problem solving skills
- Ability to function effectively in a fast moving environment
- Demonstrate the ability to plan, prioritise, co-ordinate and manage multiple initiatives
- Team player – approachable, ability to share and consult others
- Ability to apply analytical rigour to understand complex business scenarios
- Ability to adapt to the requirements of the project, the needs of the sponsors, its environment and assigned resources to ensure a successful outcome
Empregador
Standard Bank
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